Charlotte has been Director of Reform think tank since May 2019. Prior to that she was Capitalism Editor and then Managing Editor of UnHerd. Charlotte started her public policy career at the Centre for Social Justice before heading into government as Expert Advisor to then Secretary of State for Work and Pensions Iain Duncan Smith. After leaving government she spent time advising a major police force, then working as a management consultant in the public sector practice of a global consultancy firm. Charlotte is also a Member of the Social Security Advisory Committee and the NHS Assembly.